At Landscape Charlie, we believe that having an effective, streamlined process is just as important as having great products, designs, and employees.
Our landscaping process is tailored to you – the customer – to ensure that your vision and ours are in sync and that you are completely comfortable with your project at all points.
Below is how we approach our landscaping services at Landscape Charlie:
Starting The Process
We begin the process of assessing your landscaping needs. This gives you a chance to tell us about your project ideas, budget range and thoughts. To get started with your project, simply Fill out the form or call us at 612-220-0101.
After an initial conversation about you and your project, we set up a time to come out and visit your home. This allows us to get a sense of your space, personality, needs, and hopes for your landscaping design. We like to think of this step as the start of our collaborative process.
After we have walked your property, listened to your thoughts, plans and ideas for your project, we will offer a couple of options – or, as we call them, visions. We will explain and sketch different designs we could utilize as well as their subsequent investment ranges.
Once you’ve chosen your favorite vision, we create the design, proposal, and any other necessary documentation. We’ll make sure that our vision reflects yours and that you accept before we move forward to the next step.
After approving the proposal and design, we’ll schedule a start date. We generally schedule new projects 2-4 weeks out, depending on the time of the year and the scope of your project. The weather has been known to challenge our timelines, so we typically like to have a window of time about a week for arriving and starting your project.
There are instances when time sensitive landscaping might be required. This could be due to selling a home, hosting a graduation party, or repairing damage caused by weather. Please let us know right away if your landscaping project is a time-sensitive issue. This will allow us to work best within your time frame.
Performing the Project
When we arrive on site to start your project, we will do a complete walk through with our team to allow everyone involved to get a thorough understanding of the plan.
During the first couple of days, we’ll remove existing materials in your yard. This may look chaotic, but rest assured that this process needs to take place before we can bring in and install your chosen materials.
At Landscape Charlie, we use plywood haul roads when necessary to prevent any yard damage, especially around trees. Prior to our arrival, we will have all of your public utility lines located so that we can install your landscaping safely and efficiently.
Payments and Final Walk Through
Typically, we collect a 10% deposit at the time of scheduling your project, 50% at the start of the project, and the remainder upon project completion. We always do a final walk through that ensure your expectations have been met which includes explaining maintenance and care. We also like to share any unique installation experiences during the construction of your space.
We offer one step financing through Belgard’s preferred payment plan; for smaller and larger projects, we may have tailored payment arrangements. Talk to us about this during the on-site meeting if this is a concern or opportunity. We’ll do what we can to accommodate your needs.